Key Takeaways
- Reconditioned stairlifts are 30–50% cheaper than buying new, making them ideal for budget-conscious buyers.
- New stairlifts offer longer warranties, better customisation, and the latest safety tech.
- A quality reconditioned lift can last 5-10 years, while a new stairlift typically lasts 10–15+ years.
- Availability of reconditioned curved stairlifts is limited, as most reconditioned stock comes from straight models.
- Both options are safe when purchased from an approved UK dealer.
New vs Reconditioned Stairlifts: What’s the Difference?
A new stairlift is brand-new from the manufacturer, with a full warranty, no prior use, and the latest technology.
A reconditioned stairlift is a used lift that has been fully inspected, refurbished, and tested to meet safety standards. In most cases, only the carriage and motor are reused; tracks are usually supplied new.
Both are safe when purchased from a reputable dealer, but each option comes with benefits and trade-offs.
Cost Comparison: How much can you save?
Average UK Prices
| Stairlift Type | New Price (UK) | Reconditioned Price (UK) | Typical Saving |
| Straight stairlift | £1,800–£3,000 | £1,000–£1,800 | 30–50% |
| Curved stairlift | £4,500–£8,000+ | £3,000–£5,500 | 20–35% |
| Outdoor stairlift | £2,500–£4,500 | £1,500–£2,800 | 25–40% |
Straight stairlifts offer the biggest savings because:
- They are more commonly returned
- Tracks are cheaper to replace
- Fewer bespoke measurements are required
Lifespan Comparison
| Feature | New Stairlift | Reconditioned Stairlift |
| Typical lifespan | 10–15+ years | 5–10 years |
| Battery life | 3–5 years | 2–3 years |
| Condition | Factory-new | Previously used but restored |
| Maintenance needs | Low | Moderate |
| Likelihood of repairs | Lower | Higher |
A reconditioned stairlift can still last many years, but longevity depends on the model age and the quality of refurbishment.
Advantages of Buying New
1. Full Warranty (1–5 years)
New stairlifts come with the best warranty coverage, including parts, labour, and callouts.
2. Latest Technology
Modern features often include:
- Enhanced safety sensors
- Smoother and quieter motors
- Slimmer rails
- Updated batteries
- Fold-flat designs for narrow staircases
3. Custom-built Track
Especially important for curved staircases, where the track is manufactured specifically for your home.
4. Longer Lifespan
Ideal for long-term or permanent mobility needs.
Advantages of Buying Reconditioned
1. Major Cost Savings
You can save hundreds to thousands of pounds without compromising safety.
2. Faster Installation
Reconditioned units, especially straight models, can often be installed within 24–72 hours.
3. Environmentally Friendly
Reusing motors and carriages reduces waste and lowers carbon impact.
4. Same Safety Standards
Reputable mobility companies fully test refurbished lifts to meet UK & EU safety requirements.
Trade-Offs to Consider
1. Shorter Warranty
Typical warranty for reconditioned units:
- 6–12 months (standard)
- Can be extended with some dealers
2. Limited Stock
Reconditioned curved stairlifts are harder to find because the tracks are bespoke.
3. Visible Wear
While refurbished, small cosmetic marks may still be present.
4. Older Technology
Reconditioned models may not have the latest upgrades.
5. Shorter Lifespan
If the original lift is already several years old, you may need to replace it sooner.
Which is better for you? (Quick decision guide)
Choose NEW if:
- You want the longest possible lifespan
- You need a curved stairlift
- You prefer the latest technology
- You want the best warranty
- The lift will be used daily or long-term
Choose RECONDITIONED if:
- You’re on a budget
- You need a straight stairlift
- You want fast installation
- You’re comfortable with minor wear
- The lift will be used for short-term (1–5 years)
Are reconditioned stairlifts safe?
Yes, as long as you buy from an approved UK dealer.
They undergo:
- Full motor & gearbox inspection
- Replacement of safety-critical parts
- New batteries (in most cases)
- New tracks for straight models
- Comprehensive testing and certification
Avoid buying private-sale stairlifts from marketplaces, as these have unknown histories and no safety checks.
FAQs
Do reconditioned stairlifts come with new rails?
Straight stairlifts usually come with a brand-new rail. Curved rails are custom-made, so they’re refurbished or occasionally newly manufactured, depending on the dealer.
How long will a reconditioned stairlift last?
Most last 5–10 years, depending on model and servicing.
Will it look visibly used?
Usually, no reputable dealer replaces plastics, covers, or batteries, though minor cosmetic marks may remain.
Is a new stairlift worth the extra cost?
Yes, if you want the longest lifespan, highest reliability, and best warranty coverage.