Our Commitment to Accessibility
Stairlift Costs is committed to ensuring that our website is accessible to everyone, including people with disabilities. We recognise that many of our readers may have mobility, visual, hearing, or cognitive impairments, and we work to make our content as easy to access and navigate as possible.
Accessibility Standards
We aim to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognised standard for web accessibility.
Accessibility Features
Our ongoing accessibility efforts cover a range of areas to support all users:
| Feature | What We Do | WCAG Criteria |
|---|---|---|
| Semantic HTML | Proper heading structures, lists, and landmarks for screen reader navigation | 1.3.1 Info and Relationships |
| Alternative Text | Descriptive alt text on all informational images; decorative images marked appropriately | 1.1.1 Non-text Content |
| Colour Contrast | Text and background colours meet minimum contrast ratios | 1.4.3 Contrast (Minimum) |
| Keyboard Navigation | All interactive elements are accessible via keyboard alone | 2.1.1 Keyboard |
| Responsive Design | Content adapts to different screen sizes and zoom levels up to 200% | 1.4.4 Resize Text |
| Clear Language | Plain English, short sentences, and jargon-free explanations | 3.1 Readable |
| Consistent Navigation | Predictable layout and navigation across all pages | 3.2.3 Consistent Navigation |
| Form Labels | All form fields have visible labels and clear instructions | 1.3.1 / 3.3.2 |
Assistive Technology Compatibility
We test our website with a range of assistive technologies to ensure broad compatibility:
| Technology | Type | Compatibility |
|---|---|---|
| NVDA | Screen Reader (Windows) | Tested and supported |
| VoiceOver | Screen Reader (macOS / iOS) | Tested and supported |
| JAWS | Screen Reader (Windows) | Tested and supported |
| Dragon NaturallySpeaking | Voice Control | Compatible |
| Browser Zoom (200%) | Magnification | Fully responsive |
| High Contrast Mode | Display Setting | Supported |
Known Limitations
While we strive for full accessibility, some limitations may exist:
- Some third-party content or embedded widgets may not fully meet accessibility standards.
- Older PDF documents may not be fully accessible; we are working to update these.
- Some interactive comparison tools may have limited screen reader support.
We are actively working to address these issues and improve the overall accessibility of our site.
Contact Us About Accessibility
If you experience any difficulty accessing our content or have suggestions for improvement, we want to hear from you. Please contact us and we will do our best to provide the information you need in an accessible format.