Key Takeaways
- A home survey is free, no-obligation, and usually takes 30-60 minutes.
- The surveyor assesses your staircase, landing space, power supply, and mobility needs to recommend the right stairlift.
- No building work is required during the survey; it’s purely an assessment, not an installation.
- The aim is to ensure the stairlift fits safely, comfortably, and legally in your home.
Why a Home Survey Matters
Every staircase and household is different. A straight stairlift may look simple, but proper fitting depends on precise measurements, a safe turning radius, and a stairlift model that matches the user’s needs.
A home survey ensures:
- Safe installation
- Proper functionality
- Compliance with building and safety standards
- Accurate, transparent pricing
The survey also lets you ask questions and understand exactly what you’re buying.
How Long Does a Home Survey Take?
Most straight stairlift surveys take about 30-60 minutes, depending on the staircase’s complexity and the number of questions the homeowner has.
What Happens During the Survey? (Step-by-Step)
1. Initial Discussion & Mobility Assessment
The surveyor begins by understanding the user’s needs:
- Mobility level
- Ability to swivel or turn on the landing
- Preferred seat type
- Any health or support considerations
- Whether a manual or powered swivel seat is needed
This step ensures the stairlift will be comfortable and safe in the long term.
2. Measuring Your Staircase
The surveyor will measure:
- Stair length (from top to bottom)
- Stair width
- Tread depth and pitch
- The position of handrails
- Clearance at the top and bottom landings
For straight stairlifts, these measurements determine rail length and whether there is space for an overrun or parking point.
3. Checking Landing & Hallway Space
They will assess:
- How much room is there at both landings
- Whether the user can safely get on/off the chair
- If a powered hinge rail is needed to avoid blocking a doorway
- Whether a standard or compact seat is more suitable
This step is crucial in homes with narrow landings or tight hallways.
4. Assessing Your Power Supply
Straight stairlifts require access to a standard UK mains socket.
The surveyor checks:
- Whether a socket is close enough
- If not, the safest alternative is
- Whether a fused spur might be advisable
They will explain if any electrical work is needed (usually minimal).
5. Rail Position & Fixing Points
They will inspect your stairs (not your walls), as straight stairlifts are attached directly to the stair treads.
This includes checking:
- Strength of treads
- Carpet or flooring type
- Any obstacles, such as radiators or skirting boards
Most homes require no modifications.
6. Recommending Suitable Models & Features
Based on all findings, the surveyor will recommend the best match, such as:
- Standard straight stairlift
- Compact/slimline models
- Heavy-duty options
- Powered swivel seat
- Powered folding rail
- Safety belt style
- Upholstery choices
They may also show a virtual or printed demonstration of how the stairlift will look.
7. Safety Check & Risk Assessment
The surveyor performs a quick risk evaluation to ensure the stairlift will be safe for:
- The user
- Family members
- Pets
- Visitors
This prevents issues with blocked doors, tripping hazards, or awkward access.
8. Transparent Pricing & Next Steps
You’ll receive:
- A fixed quote
- A breakdown of features included
- Information about warranty and servicing
- An estimated installation time (usually 2–4 hours)
- Installation date options
There is no obligation to proceed.
Do You Need to Prepare for the Survey?
No major preparation is required. However, you can make the process easier by:
- Ensuring stairs and hallway are clear
- Having questions ready
- Letting the surveyor know of any mobility concerns
- Mentioning that multiple people may use the stairlift
Will the Survey Damage My Home?
No. The survey is completely non-invasive. No drilling, no tools, just measurements and assessment.
After the Survey: What Happens Next?
If you decide to proceed, the installer will schedule a convenient date. Installation is:
- Quick
- Clean
- Usually done in 2-4 hours
- Followed by a full safety test and demonstration
Conclusion
A straight stairlift home survey is straightforward, free, and essential to ensure the stairlift fits your home and meets your needs. Surveyors look at the staircase, landing space, power requirements, and user comfort to provide a safe, tailored solution.
With clear measurements and expert guidance, you can make an informed decision with confidence.